VISUAL TRICK

PRIVACY POLICY

🔐 Privacy Policy for Visual Trick

Effective Date: 10-07-2018
Last Updated: 04-07-2025

Visual Trick (“we”, “us”, or “our”) is committed to respecting and safeguarding your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information in the course of providing high-quality CGI, architectural visualisation, and related services. By interacting with our website, communicating with us, or engaging our services, you agree to the terms outlined below.

📋 What Information We Collect

We may collect and process the following categories of personal data:

Identity and Contact Information – Name, business name, phone number, email address, and company address.
Project-Specific Information – Visual assets, design briefs, architectural plans, property data, and any other information relevant to delivering tailored visualisation services.
Financial Information – Payment details, invoicing data, VAT numbers, and billing preferences.
Website Usage Data – IP address, browser type, pages viewed, and actions taken on our website, tracked via cookies and analytics tools.
Communication Records – Emails, proposals, meeting notes, and feedback related to our services.

🛠 How and Why We Use Your Information

We use your data responsibly and only for purposes that support the delivery of our services:

To respond to your inquiries and provide tailored quotations
To manage and execute visualisation projects efficiently
To issue invoices, process payments, and maintain financial records
To improve the quality and relevance of our services and website
To maintain our relationship and communicate updates or news
To fulfill legal, regulatory, and contractual obligations

📤 Disclosure and Sharing of Information

Visual Trick does not sell personal data. We may share limited data with:

Professional Partners and Subcontractors – Trusted collaborators who assist in rendering, modelling, or project delivery (bound by confidentiality agreements).
IT and Payment Service Providers – For secure hosting, email handling, accounting, and payment processing.
Legal Authorities – If required by law or for defending our legal interests.

We ensure that any third party accessing your data complies with strict data protection standards.

🍪 Cookies and Analytics

We use cookies to enhance your browsing experience and gain insights into how our website is used. Cookies may track anonymous usage patterns, enabling us to optimize content and usability.

You can choose to disable cookies via your browser settings. For more details, see our separate [Cookie Policy].

🌍 Data Retention and Security

We store data securely within the UK or EEA using encrypted servers and access controls. Data is retained only for as long as necessary to fulfill its purpose or meet legal requirements.

We implement technical and organizational measures including:

Encrypted backups and secure file transfers
Restricted access to sensitive data
Routine data reviews and clean-up policies

🎯 Your Rights Under GDPR

You are entitled to the following rights:

Access – Request copies of the personal data we hold.
Correction – Have inaccurate or incomplete data rectified.
Erasure – Request deletion of data where legally permissible.
Restriction – Limit how your data is used under certain conditions.
Objection – Withdraw consent or object to certain data processing activities.
Data Portability – Request your data in a portable format.

To exercise these rights, contact us using the details below.

📞 Contact Us

For questions, data access requests, or privacy-related concerns, please contact:
Email: letsdoit@visualtrick.co.uk